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Canada’s New Call-Blocking Technology: What You Need to Know

Canada’s New Call-Blocking Technology: What You Need to KnowAlexandra Iakovleva / E+ / Getty Images

Are you tired of getting those endless scam calls from random phone numbers? We sure are! According to the Canadian Anti-Fraud Centre, Canadians have been scammed out of $24 million this year alone due to fraud calls. Thankfully, Canada now has new call blocking technology that should men everyone will get fewer of these calls.

Starting today (December 19, 2019), the CRTC made it mandatory for service providers to block calls from fraudulent numbers such as numbers longer than 15 digits or numbers that can’t be dialled, such as “000-000-0000”. This should reduce the number of fraudulent calls Canadians receive starting immediately.

However, this does not affect “spoofed” calls, meaning those that display a call coming from a legitimate number such as the government or the police, but that are actually from fraudsters. Those calls will continue to come from criminals who are simply masking (or “spoofing”) their numbers.

Service providers now have until September 30 to figure out and implement a way to block those calls – which the CRTC says account for about 40% of spam complaints.

Meanwhile, the CRTC says consumers should continue to formulate complaints about fraud calls. You can do so on their website by clicking here.


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