Troubleshooting
Are you experiencing listening problems on our platforms?
Welcome to the Cogeco Media digital platforms help page. If you are having trouble listening to our radio stations, accessing catch-up content, or have questions about the accessibility of our website, here are some solutions to the most common problems.
Frequently Asked Questions
Live Listening
On-Demand Content
Mobile App
Accessibility
We are committed to making our website accessible to all our users, including people with certain specific needs.
- Features:
Our website supports modern browser accessibility features, such as text size adjustment, high contrast, and the use of screen readers.
- Keyboard usage:
Navigation on our websites is optimized for users who prefer to navigate using the keyboard. The main navigation menus and sections of the sites are accessible using the tab key.
- Continuous improvements:
We are constantly working to improve the accessibility of our websites. If you encounter any specific obstacles, please let us know so we can correct them.
For more details on Cogeco Media's accessibility policies, please visit the Accessibility section on Cogeco Media website.
Join us
If the solutions listed above do not resolve your problem, please do not hesitate to contact us and explain your issue via this Google form.
Thank you for choosing Cogeco Media.